VMS or visitor management system has changed the way buildings monitor the entry and exit of every person who uses the place. Globally, the VMS markets have been thriving as there is an increasing demand for updated safety systems around the world. Combined with the latest tech, VMS services are being fully digitalised and undergoing changes to suit the needs of evolving times. They are being welcomed for their many advantages such as cost-efficiency, contactless monitoring, ease of operability, automated registrar and so on.
Below are the various aspects one needs to consider while implementing a VMS as suggested by Bahaa Abdul Hadi.
Speedy guest enrolment
It is pertinent that your VMS service is able to swiftly register entrants. The process should cover verifying their details and reason for visiting, taking their pictures, biometric info and issuing identity proof if any. Once this is done digitally, you can always view the recorded information when needed and easily update the same. Investing in updated technologies that guarantee speed is essential as it will save a lot of time for both the entrants and business running the VMS.
Digital categorisation
Recording the different reasons for which people enter the facility and maintaining an virtual database with different categories of guests is easier than ever with modern VMS solutions. Several people maybe entering ranging from new employees, jobseekers, businesspeople, official guests, dignitaries and housekeepers. The ideal VMS is adept at categorising the identified persons and controlling their level of accessibility to the whole facility.
Optimal traceability
Since the primary purpose of VMS is to prevent unauthorised persons from entering the company, it should have a good alert system in place. Cutting-edge tech should be in place for notifying the employees in charge if guests wander off to restricted areas or if there is any lapse in security.
Easy guidance
The secondary duty of a good VMS is to provide help to customers who may visit the building. Automated, hands-free services can be given such as registering feedback, providing maps, assisting them with FAQ and app-enabled guidance. If they are visiting for an exhibition or seminar, the VMS can also act as an exclusive information repository giving special services to consumers.
Centrally accessible controls
The digitally recorded index of guest data will be centrally accessible to the respective officials. They can easily manage everything from one place, be it viewing their present locations or cutting off entry to intruders. A dynamic management service will adapt to the building it functions in, whether it is an MNC, university or health care centre.
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